If you are involved in an accident which isn’t your fault, Dentzap will ensure it will be hassle free for you.
We will provide you with a like for like courtesy car through our working partners, ensure that your no claims bonus is unaffected, remove your insurance excess and deal with any personal injury claims that you or any passengers may have.
Step 1 – Call us at Dentzap. Do NOT call your insurance company. We will require your details and the details of the person who caused the accident.
Step 2 – We will contact the 3rd party insurer and once they admit liability we will arrange a date to get the repairs done on your vehicle. Alternatively, we can collect your car from your home or work.
Step 3 – We will allocate you a solicitor who will deal with any injury claim that you and any passengers have suffered during the accident. They work on a no-win no fee basis.
Step 4 – Our working partners will issue a like for like replacement vehicle which will be provided to you usually the same day.
Step 5 – We will estimate the damage and any parts that need replaced will be replaced with genuine parts from the manufacturer. Once we are given the go-ahead by an independent engineer we will repair the vehicle. Once the vehicle is repaired we will arrange a date for collection/delivery.