Non Fault Accidents

If you are involved in an accident which isn’t your fault, Dent Zap will ensure it will be hassle free for you. We will provide you with a like for like courtesy car through our working partners, ensure that your no claims bonus is unaffected, remove your insurance excess and deal with any personal injury claims that you are more than likely to have. You don’t have to worry about a thing just as long as you follow these very important steps.

• Step 1 – Call us at Dent Zap. Do NOT call your insurance company. We will require your details and the details of the person who caused the accident.
• Step 2 – We will contact the 3rd party insurer and once they admit liability we will arrange a date to get the repairs done on your vehicle. Alternatively we can collect your car from your home or work.
• Step 3 – We will allocate you a solicitor who will deal with any injury claim that you and any passengers have suffered during the accident. They work on a no win no fee basis.
• Step 4 – Our working partners will issue a like for like replacement vehicle which will be provided to you usually the same day.
• Step 5 – We will estimate the damage and any parts that need replaced will be replaced with genuine parts from the manufacturer. Once we are given the go ahead by an independent engineer we will repair the vehicle. Once the vehicle is repaired we will arrange a date for collection/delivery.

Please Note.
The costs incurred will be recouped from the 3rd party insurance company who’s driver caused the accident. This way it does not affect your no claims bonus because your insurer is not involved. Your premiums will be unaffected.